Products

About Us

Nova Flo’s products work together as one unified system built to Engage, Nurture, and Convert — combining intelligent automation, human-like communication, and clear analytics to drive real business growth.

Instead of juggling multiple tools, Nova Flo brings everything under one roof, allowing you to engage leads instantly, nurture them with meaningful conversations, and convert them into booked clients with clarity and control.

Every feature — from AI text and voice interactions to CRM tracking and automated booking — is intentionally designed to eliminate manual follow-up, save time, and create a seamless path from first touch to loyal client.

It’s more than software; it’s a growth system that works for you around the clock.

Smart AI Text Chat Bot

Nova Flo’s Smart AI Text Chat Bot instantly connects with new leads the moment they reach out — no waiting, no missed opportunities.

It engages through natural, human-like conversation, answers common questions, and guides prospects toward booking without any manual effort.

The bot learns from every interaction, tailoring its responses to match your business tone and client needs. Whether it’s a med spa inquiry, a service quote, or a consultation request, your AI assistant responds within seconds — keeping leads warm and conversations flowing.

With 24/7 responsiveness, Nova Flo ensures your business never sleeps — turning interest into appointments automatically.

NovaCatch Addon

NovaCatch makes sure you never lose a lead just because no one picked up the phone — it instantly texts missed callers with a friendly, branded message so you can keep the conversation going and turn lost calls into booked clients.

Includes:

  • One-time setup + full onboarding for your business
  • Automated text reply every time a call is missed
  • Custom branded message with your business name and tone
Chat Bot
Chat Bot

AI Voice Automation

Nova Flo’s AI Voice Automation turns every missed call or new lead into a real conversation — instantly.

Using natural, human-like speech, the AI can answer questions, confirm appointments, and even follow up with unresponsive leads automatically.

It’s like having a professional caller on your team 24/7 — handling confirmations, reschedules, and lead reactivations without needing staff involvement.

With customizable tone and script options, every call feels authentic and on-brand. Nova Flo’s voice automation doesn’t just talk — it connects, converts, and keeps your calendar full.

Lead nurture engine & CRM

Nova Flo’s Lead Nurture Engine & CRM keeps every lead, message, and booking organized in one powerful dashboard.

From the first text to the final appointment, every interaction is tracked — giving you complete visibility into your pipeline.

AI-driven follow-ups automatically re-engage cold leads, send reminders, and personalize messages based on behavior. No more juggling spreadsheets or switching between tools — everything flows in one place.

With smart tagging, filters, and real-time insights, Nova Flo makes it easy to see who’s ready to book and who needs follow-up.

It’s not just a CRM — it’s your command center for consistent growth.

Lead
Chat Bot

Booking automation & calendar sync

Nova Flo’s Booking Automation & Calendar Sync makes scheduling effortless.

As soon as a lead is ready, the AI automatically books appointments directly into your connected calendar — whether it’s Google, Outlook, or Go High Level.

Clients receive instant confirmations, reminders, and reschedule options, reducing no-shows and saving your team hours each week.

Everything updates in real time, so your calendar always reflects your true availability.

From first contact to confirmed booking, Nova Flo keeps your schedule organized, efficient, and fully automated — so you can focus on clients, not logistics.

Reports, analytics, and dashboards

Nova Flo’s Reports, Analytics, and Dashboards give you complete visibility into your performance — all in one clean, easy-to-understand view.

Track every lead, response, and booking in real time, so you always know what’s working and where to optimize.

With built-in conversion tracking and ROI insights, you can see exactly how your campaigns and automations are driving growth.

From message engagement to booked appointments, every metric is right at your fingertips.

Nova Flo turns data into clarity — helping you make smarter decisions, improve results, and scale with confidence.

Chat Bot

Security and HIPPA Compliance

Nova Flo is built with security and compliance at its core — ensuring that every message, lead, and booking is protected with the highest standards of data privacy.

Our platform uses encrypted communication, secure cloud infrastructure, and multi-layer authentication to safeguard sensitive client information.

For medical and aesthetic practices, Nova Flo follows HIPAA-aware protocols, keeping all lead and patient data confidential and compliant.

From AI conversations to stored records, every interaction is handled safely, so you can focus on growth with total peace of mind.

Security isn’t an afterthought — it’s the foundation of Nova Flo.