Nova Flo’s AI Voice Automation transforms how your business connects with leads — delivering real, human-like conversations that happen automatically, whether you choose to run it 24/7 or after hours only.

When a high-intent lead comes in, the AI can instantly make an outbound call, greet them by name, and guide them toward booking — just like a live sales rep would. You decide when it’s active: during all hours of the day, or just after your team signs off, ensuring every lead gets a timely response no matter the schedule.

Each call uses natural, conversational speech patterns that feel genuine, professional, and on-brand. The AI can answer common questions, confirm appointment times, handle reschedules, and follow up with unresponsive leads — all without manual effort.

For med spas and service-based businesses that rely on timely communication, this feature ensures no opportunity slips away — even on busy days or outside of business hours. Every conversation is automatically tracked inside Nova Flo’s CRM, so your team can review what was said, when, and by whom — fully transparent and synced in real time.

Key Highlights:

• Realistic, natural-sounding AI voice calls
• Flexible scheduling: run 24/7 or after hours only
• Handles confirmations, reminders, and reschedules automatically
• Reactivates missed or cold leads with follow-up calls
• Fully customizable tone and script options
• Seamlessly connected to your CRM and text automation system

With Nova Flo’s Voice Automation, every lead gets the attention they deserve — instantly, consistently, and effortlessly, on your terms.